Contact Casablanca
The fastest route to the right kind of help.
Request a tow, locate an impounded vehicle, report unauthorized parking, or speak with Casablanca dispatch.
Professional towing & recovery
Choose the contact path that matches your situation.
Using the correct request channel helps our team respond quickly and route your information to the right department.
- Call 267-241-4383 for 24/7 towing dispatch
- Email dispatch@casatow.com for general assistance
- Use Towbook to request a tow online
- Use Locate My Car before visiting an impound lot
- Use the parking report for unauthorized vehicles
What we provide
Complete support from dispatch to destination.
Request a Tow
Start a towing request online or call dispatch.
Locate My Car
Search for an impounded vehicle and available release details.
Report a Car
Residents, property managers, and businesses can send a parking report.
Common questions
Helpful answers before you call.
Are impound releases available 24/7?
Towing operates 24/7. Release hours are Monday–Friday 10 AM–3 PM, Saturday 11 AM–3 PM, and Sunday by appointment.
Who handles free towing signs?
Use the free-sign email link to request information for a qualifying property.
Ready when you need us.
Casablanca Towing & Recovery dispatch is available 24/7.